What is TabSquare?
TabSquare is an AI-powered platform designed to transform the restaurant industry by enhancing customer experiences and optimizing operational efficiencies. Founded in 2012 in Singapore by INSEAD graduates Anshul Gupta, Chirag Tejuja, and Sankaran Sreeraman, TabSquare has established itself as a leader in the sector by offering a comprehensive technology solution that integrates seamlessly across all customer channels, both in-store and online, linking them to backend operations.
Features:
Omni-Channel Capabilities: TabSquare provides a unified platform for managing in-store, online, takeaway, and delivery operations, ensuring a cohesive customer experience across all touchpoints.
AI-Powered Personalization: Leveraging its AI engine, AIDEN, TabSquare delivers personalized dining experiences, including customized menus, pairing suggestions, and promotions, aimed at increasing revenue and customer satisfaction.
Data Analytics and Insights: The platform offers advanced data analytics and insights, enabling restaurants to gain operational and customer data across channels, benchmark performance against industry standards, and make informed decisions.
Integration with Existing Systems: TabSquare is designed to integrate with over 50 back-office (POS) and payment systems, facilitating a smooth transition to its platform and minimizing disruption to existing workflows.
Security and Stability: Ensuring strong support and a secure, stable environment, TabSquare is built to withstand the demands of the restaurant industry, providing reliable solutions for its users.
Target Audience:
TabSquare’s target audience primarily consists of restaurants and food and beverage (F&B) establishments seeking to enhance their operational efficiency and customer experience. This includes independent restaurants, chains, and franchises looking to adopt modern technology solutions to compete effectively in today’s digital age. The platform is particularly beneficial for restaurants aiming to increase revenue, reduce labor costs, and improve customer engagement through personalized and efficient service .
